Handmade For You

Returns & Refund Policy

What is the Awesome Candles refund policy?

If you change your mind or received an unwanted gift, you may return your item  to Redcliffe Markets. If you cannot get to Redcliffe Markets email us a photo of the item we will then respond to you,  email is osborne9456@yahoo.com

Our normal return period is 30 days from date of purchase. 

Full Terms and Conditions:

• items must be returned in new condition;

• proof of purchase is required;

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If you require any further information regarding our refund and return policy, please contact us via email.

How long do I have to return or exchange a purchase?

Our normal return period is 30 days from date of purchase. All refunds will be processed onto your credit card.

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Terms of Use

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This website is owned and operated by Awesome Candles. 

Through this website you may be able to do any of the following, among other things:

• view information about Awesome Candles  and its products;

• order Gift Cards and other  products;

• create an online account with us;

• sign up for receiving communications about our products; and

• use the email, instant messaging and other application functions to contact us, and send or post queries, reviews and feedback.

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The following terms of use, as updated from time to time, govern your access to and use of:

• this website;

• all information and data (including data files, written text, computer software, location data, audio files or other sounds, photographs, videos or other images) which you may have access to through your use of the website or the Services  and

• the Services.

Nothing in these terms of use is intended to exclude, restrict or modify rights which you may have under law (including the Australian Consumer Law) which may not be excluded, restricted or modified.

1. Disclaimer

1.1 Access provided 'as is'

• Access to the Content and this website is offered on an 'as is' and 'as available' basis.

• To the full extent permissible by law (including the Australian Consumer Law) and subject to any additional warranties in our Cancellation, Return & Refund Policy where applicable:

  • • all express or implied conditions, representations and warranties, including any implied warranty of merchantability, for a particular purpose, or non-infringement, are denied and disclaimed; and

    • Awesome Candles makes no representations, warranties, covenants or guaranties of any kind as to the operation of this website and the quality, suitability, truth, accuracy or completeness of the Content.

  In particular, we do not guarantee that:

  • access to this website or the Services will function as intended or be uninterrupted or delayed;

  • this website, or the facilities that make it available, will not cause damage or are free from any computer virus or any other defects or errors.

1.2 Changes

• We may withdraw or restrict your access to this website or the Services at any time and without notice to you.

• We may make changes to any Content, at any time, without notice.

1.3 Our liability

To the fullest extent permitted by law and except as otherwise provided under these Terms:

• subject to any rights that you may have under the Australian Consumer Law, Awesome Candles excludes all liability for any loss or damage of any kind, in contract, tort, under statue or otherwise, not caused by its negligence or fraud including arising directly or indirectly from or in connection with this website, the Content or the Services;

• Awesome Candles liability to you for loss or damage of any kind arising out of these this website, the Content or the Services will be reduced or limited to the extent (if any) caused or contributed by you or any other matter outside our reasonable control.

1.4 Other users' Content

We do not endorse, support, sanction, encourage, verify or agree with any comments, opinions or statements by other users of this website and exclude all liability in relation thereto. While we may review and moderate user-posted Content and may remove any Content (e.g. where it is unlawful or inappropriate), there may be some time where such content is able to be viewed before it can be removed.

2. Your online behaviour

2.1 Awesome Candles  intellectual property

• This website and the Content are subject to copyright and other intellectual property which are owned by Awesome Candles, its affiliates or third parties.

• Awesome Candles grants you a non-exclusive, royalty-free, revocable, non-transferable, non-sublicensable licence to:

  • access and use this website and Content solely for the purpose of receiving the benefit of the Services;

  • create a hyperlink to this website provided that:

    • the link should not portray its affiliates, or their products or services in a false, misleading, derogatory or otherwise offensive manner;

    • if requested by Awesome Candles, you must remove any hyperlink to this website contained on your website or any other digital content;

    • you may not use any logo or other proprietary graphic or trade mark as part of the link without our express prior written consent, or that of our licensor, as appropriate.

• Subject to 2.1(b), nothing on this website shall be construed as conferring any license in respect of any of dusk's or any other person's intellectual property rights, whether expressly, by interference, by implication, or otherwise. You must seek the permission of the relevant copyright holder in order to use third party Content.

• Subject to 2.1(b), and unless otherwise specified or as permitted under the Copyright Act 1968 (Cth) or other applicable laws which may not be excluded, restricted or modified, you may not download, display, post, record, mirror, duplicate, copy, retransmit, redistribute, commercially exploit, reproduce or republish any part or aspect of this website or Content in any form, by any means whatsoever, whether by electronic, mechanical, recording, photocopying, photographic means or otherwise.

2.2 Unlawful use and interference

• You must not access this website or the Content or use the Services for an unlawful purpose, under any circumstances, including:

  • uploading, transmitting, accessing or downloading material that is offensive, defamatory, obscene, discriminatory, fake or misleading, invasive to another person's privacy, infringing intellectual property; and

  • attempting to gain unauthorised access to any part of the website or the Services, or any other systems or networks connected to the website, or to any of the products or services offered through the website by any illegitimate means;